Our Commitment to our Customers is our priority.

We take pride in making functional Heirloom quality, Artisan wood creations carefully crafted to bring years of enjoyment. We are 100% committed to Customer Satisfaction. It is our priority! Please contact us if you have any questions or concerns with your purchase.

Frequently Asked Questions (FAQ)

+ What materials are used to make your?


Our high-quality, handcrafted items are made to be enjoyed for many years and handed down to future generations. To ensure sustainability, we carefully select and use natural kiln-dried hardwoods such as Maple, Walnut, and Cherry that have been responsibly sourced. Our products are made for use with Food and/or in making Children’s products. Therefore, all materials and finishes used in our products are carefully selected to ensure they are safe for their intended use.

+ What finishes are used for your products?


All of our products are finished using products made by The Real Milk Paint Company (RMP). Our Personalized Name Puzzles and Alphabet Boards are finished using RMP’s Cutting Board Oil. These pieces are made to order so we wanted a finish with a fast '“cure time” without compromising the quality of the finish. Additionally, RMP’s Cutting Board Oil leaves a low-luster finish that leaves a low-luster sheen that enhances the natural beauty and feel of the wood. More information about this finish can be found here. Our Charcutetray Collection requires added protection so they can be freely used with food items without worry of water exposure damaging the piece. For this reason, our Charcutetray Collection is finished using RMP’s Half & Half Tung Oil. This finish is a water-proofing agent that is applied as a liquid and undergoes a chemical process called polymerization causing the liquid to thicken and harden. The result is a highly durable, water-proof finish that has a glossy sheen while retaining the natural beauty and feel of the wood. This finish is a durable, all-natural finish suitable for Food, Children’s and Baby products. More information on this finish can be found here.

+ Why did you choose The Real Milk Paint Company for your finish products?


RMP’s commitment to providing high quality products that are tested and certified safe for use with Food Products and Child products is the number one reason we chose RMP products. • Additional information regarding FDA Food Safety compliance can be found here. • All RMP’s products meet US Consumer Product Safety Commissions requirements for Child Safety. Additional information can be found here. RMP’s products are environmentally friendly. They also embrace a shop local philosophy which is an important part of our business. How do you clean and maintain your products? Yes, you can find care instructions for all of our products here. In addition, our customers can apply a maintenance coat of RMP’s wood wax for added moisture protection and maintenance. Our Personalized Name Puzzles can be restored using a maintenance coat of RMP’s Cutting Board Oil.